Our projects
Highlights from our delivery work — aligned with the legacy site’s partners and portfolio section (single listing page; no separate case-study URLs).
ITSM & CRM · 2024
Freshdesk Omnichannel & Customer Service Suite Implementation
Enterprise omnichannel customer service deployment for Olive Pay.
Implemented Freshdesk Omni for Olive Pay to unify channels, workflows, and reporting for enterprise-grade customer operations. Integrated social media platforms, automated ticket assignment, multi-channel support (email, social media, WhatsApp, phone), and deployed AI chatbot systems for efficient complaint management and resolution.
ITSM & CRM · 2024
Freshservice IT Service Management Implementation
ITSM rollout with automation and service catalog for leading enterprises.
Deployed Freshservice ITSM solution for Savannah Energy, Nestoil, Deloitte, and Konga for incident, change, asset, and request management with integrations to identity and monitoring tools. Digitized and automated end-to-end business processes, modernized employee experience across IT, HR, finance, and facilities, with multi-channel ticket support and AI chatbot deployment.
Smart home automation · 2023
Smart Home Automation Project
Residential and commercial automation programme.
Designed and commissioned smart lighting, access, and monitoring with centralized control and remote management.
Sales & implementation · 2023
IT Infrastructure Services
High-availability connectivity for remote sites.
We deliver comprehensive IT Infrastructure Services that help organizations build secure, scalable, and high-performing technology environments. From network and server management to cloud solutions and infrastructure support, we provide the foundation businesses need to operate efficiently and support future growth.