Solutions/Freshservice for Business Teams

ESM for HR, Finance, Facilities, Legal

Freshservice for Business Teams

Extend service management to business functions with department catalogs, approvals, no-code automation, and integrations to Teams, Slack, and HRIS.

Highlights

  • Department service catalogs with approvals
  • No-code automation for common requests
  • Integrations with Workday, Microsoft Teams, Slack, and more
  • Freddy AI Copilot to accelerate agent productivity

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