Freshservice IT Service Management Implementation

Overview

Deployed Freshservice ITSM solution for Savannah Energy, Nestoil, Deloitte, and Konga for incident, change, asset, and request management with integrations to identity and monitoring tools. Digitized and automated end-to-end business processes, modernized employee experience across IT, HR, finance, and facilities, with multi-channel ticket support and AI chatbot deployment.

Service & Timeline