Our Teams/Abdulgafar Olawale Isiaka

Abdulgafar Olawale Isiaka

Abdulgafar Olawale Isiaka

Technical Support Analyst

About

Abdulgafar is a Technical Support Analyst at KOAT Technology Limited with over 3 years of experience delivering customer support and technology solutions across fintech, oil & gas, and energy sectors.

He holds a Computer Science degree from Tai Solarin University of Education (TASUED) and specialises in Level 1 & 2 support and the implementation of Freshworks products — including Freshservice, Freshdesk Omnichannel, and Freshsales CRM.

He is certified across multiple Freshworks programmes and has supported clients including Transcorp Group, Parthian Pensions, OlivePay, and Nest Oil.

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Areas of Expertise

L1 & L2 SupportIncident ManagementDiagnostic & troubleshootingProblem SolvingCommunication & technical documentation

Meet the rest of the team

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Adewole Yisau

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Kehinde Abujade

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Nathaniel Oluwaseun Fafowora

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